A software upgrade is available for HTC HD2 customers at www.t-mobile.com/wmupgrade. Please be aware that after you upgrade the phone It is normal for the device to run slowly and the battery to drain at a higher rate for a short period of time. This is caused by applications that might be performing an initial sync, such as, Outlook or a personal e-mail account, or the device updating applications like weather and location. It may take up to four hours to complete all syncing.Important: Please read the steps on How do I perform a device software upgrade before moving forward. The software update is only designed to update the software version from 2.10.531.1 to 2.13.531.1.
The upgrade process is easy!
Download the new
to your PC. You will be instructed to enter the 15-digit IMEI number for
your device to access the download.
Ensure ActiveSync 4.5 for computers using Windows XP or earlier or use Windows
Mobile Device Center for computers using Vista and Windows 7 is installed on
your PC. If you have not installed ActiveSync or Windows Mobile Device Center,
you can install it from your Getting Started CD or download it from the
to your computer using the USB Sync Cable that came with the phone.
Establish a connection. You will know this is complete when the ActiveSync or Windows Mobile Device Center icon in your PC taskbar is lit green and the status is "Connected".
Ensure that your T-Mobile
has a battery charge that is greater than 50% (two bars).
Remove your MicroSD card from the device if you have one inserted. Do not
reinsert the SD card until after the software installation process is complete
and the phone is ready to use.
program you downloaded to your PC and follow the on-screen commands.